It is always a delight to read inspiring stories and get motivated to overcome all the obstacles and reach new heights. Intending to inspire passionate individuals, IT Firms publish stories of inspiring leaders in the industry.
Here is an extract from IT Firms on one such influential personality interview, Deepak Mandy.
Read below to learn about his insights on technology trends.
Deepak Mandy shared that Work4you is a dynamic IT company that changes as per a customer’s requirements. He further shared that it is powered by artificial intelligence and machine learning. Work4you also facilitates customer support, KPOs, and BPOs.
Those who have ever encountered Mr. Mandy know how passionate he is about society and wants to help everyone to tap their innermost potential. His vision is to help people achieve their personal growth. He is the one who takes challenges head-on and never fears risks.
Mr. Mandy not only leads Work4you but is also a business consultant. He has set up strong businesses in various countries like Australia, New Zealand, United Kingdom, Canada, UAE, Philippines, and India. His passion to help others roars, and he is all set to expand the horizontal and vertical structure of his business even more.
Unexpected challenges are part of business, and recently, during the pandemic, we have seen how badly businesses were knocked down. Speaking about the same, Mr. Deepak Mandy explained how he managed to run his business during the tough times and how everyone else could prepare. He revealed that he motivated his team to take it as a challenge and restructure the functions in a streamlined manner. Being an IT company, it was easy to figure out ways to carry out operations online. Everyone realized the importance of going digital and abandoned traditional ways of marketing. Thus, Work4you was able to help many small and large-scale businesses. Mr. Mandy and his team’s greatest accomplishment was to be in sync with what the rest of the world is going through and to be able to assist everyone in progressing their businesses during difficult times.
In an exclusive interview with IT Firms, Mr. Mandy not only shared his highs but shed some light on his disappointments too. As he keeps traveling and visiting his teams in various nations, he does not like to stay away from his teammates. The lack of physical contact with his teammates is something that Mr. Mandy never wants to experience again. But as shared already, he is an optimist and figured out this positive thing about the entire situation: isolation was somewhat beneficial as it helped people figure things out about life and learn about themselves.
Now, comes the most awaited part of the story, which is the functioning of the company from scratch, i.e., from the moment a client walks into the time the product is developed. Mr. Mandy is the preacher of the agile model of business. The moment the client walks in, his team maintains a back-and-forth relationship with the customer. And he revealed that the secret sauce of his success is the art of conducting several interactions and moving in chronological order. He stresses the importance of understanding the requirements of the clients completely and then entering the development stage. Furthermore, it makes the functioning of the organization much more transparent and, thus, increases the authenticity of the company.
Now comes the engagement model. It is delivery and partner-oriented. When offering services to customers, the aim is to stick to quality and cater to the customer’s requirements. Looking closely at the models:
Delivery-oriented: Here the focus is to examine the client’s requirements, put across the information about the deliverable to the client, and offer effective price ranges. Once the client is on board, the hardworking team of Work4you offers the services and gets into regular feedback sessions with the customers.
Partner-oriented: Work4you is expanding both horizontally and vertically. It also readily collaborates with individuals or organizations with similar ideologies. The vision behind this is to benefit both parties. As discussed above, Mr. Mandy is concerned about society too, and aims to nurture every business. His model also focuses on nurturing upcoming entrepreneurs and constructing a conducive business environment for growth.
As companies are switching to hybrid or online mode, Work4you is committed to making this transition smooth for customers. It provides the best solutions for the market. With the upgraded technology and processes, Work4you can deliver it. The team is dedicated to gaining more popularity on a global level without compromising the quality of work. “Our approach is customer-oriented, as our name “Work4you” implies,” Mr. Mandy stated.
In conversations with IT Firms, Mr. Mandy also shared some traits that are useful in an app development firm. He shared how essential working on the design is. Quoting the example of “Apple”, he stresses the fact that its pioneer, Steve Jobs, gave most of his time to design in the nascent stages. He believes that marketing design is crucial for success. Thus, he concludes that apart from the technicalities like website interface and programming language, it is important to focus on marketing and design.
He was also asked how he views the role of research agencies that bridge the gap between clients and service providers, as IT Firms did. Commenting on this, he expresses his admiration for the idea of cultivating a community of progressive and like-minded individuals and expresses gratitude to IT Firms for doing so. He also stresses that the bi-directional flow of communication between the customer and the organization is important.
Further, he comments that IT Firms is an amazing platform, which is fun like social media. It provides a chance for entrepreneurs and businesses to keep themselves updated.
So, this was an extract from Mr. Deepak Mandy’s interview at IT Firms. It reveals how he climbed the ladder of becoming a successful entrepreneur. But he knows how to secure his work-life balance apart from the “n” number of tasks that are lined up for him. Giving time to loved ones and yourself is also important, he concluded.
This was an extract from Deepak Mandy’s interview with IT Firms.